Revenue Cycle Management

  • Do you lose significant revenue due to chronic claims denials?
  • Are gaps in recordkeeping preventing better collections from carriers and patients?
  • Can you measure staff productivity? Do you monitor it regularly?
  • Are you reimbursed by payors at your contracted rate 100% of the time?
  • Do you use electronic Patient Reminders, Claims Scrubbing, Remittances?

MD Solutions‘ Cycle of Service Evaluation Program will answer these questions and help you improve financial processes and meet Revenue Cycle goals. We’ll examine your financial operations, from the time a patient makes first contact until their bills are paid in full. By helping you create sound operational fundamentals and focusing on the overall patient experience, we will uncover areas of financial inefficiency and identify opportunities for improvements.

The Cycle of Service Evaluation Program includes a review of the following areas:

  • Patient in-take
  • Pre-registration
  • Check-in
  • Scheduling
  • Referral management
  • Staff education and training
  • Charge capture and collection
  • Policies and procedures
  • Denial trends
  • Daily, weekly, and monthly reporting

MD Solutions uses a data-driven approach to Revenue Cycle Management that encompasses measures such as no-show rates (to determine if you have an effective reminder strategy), denial trends (to understand if registration staff require additional training), volumes of daily denials and aged AR (to ensure appropriate staffing levels and determine future productivity measures.) A thorough analysis helps uncover opportunities and areas for improvement. We then strategize with you to implement changes that have a direct impact on your organization’s bottom line.

For more information on our Healthcare Revenue Cycle Management Services, please contact us.

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