Southeast Users Group GE Centricity Group Management Spring Conference
Thank you to the Southeast Users Group committee for hosting the third GE Centricity Group Management Users Group Conference, as well as to the sponsors and attendees for their participation. The event was an excellent networking opportunity that allowed all those in attendance to share ideas, learn strategies, and make contact with other expert users and healthcare leaders. The committee worked hard to select the most interesting topics facing users of GE Centricity Group Management. GE Account Managers, members of the GE Technical Team and members of the GE Leadership Team were also on hand to respond to questions and issues. However, the success of this event would not have been possible without the contribution of the user community. We appreciate your continued support and look forward to seeing you again at the next Users Group meeting!
Continue to view the agenda and copies of some presentations from this conference…


If you have questions or would like more information on any of the topics below, please contact Christen at cluciano@mdsolutionsinc.com
| GE Group Management – Product and service update |
| Presenter: Andrew Frost (GE) |
| This session will focus on key new development and service updates in 2011. Including: Review of GM product roadmap, updates on key product enhancements including updates to Alternative Fees Development Program, Meaningful Use Update-Registration Data Updates, All Payer Status Integration in Version in 3.6, and Patient Reminders with Televox. We will also outline our collaboration framework for future prioritization and roadmap discussions. On the service end will have updates on 5010 Roll out and readiness, Online Customer Service with Seibel and Other Updates on Service. |
|
|
| What free programs are your organizations using? |
| Moderator: Sabrina Frazier (Southeastern Orthopedic Center) |
| In this open discussion forum, learn what free special programs GE has to offer and what your peers are using in their organization. From Demographic Management to Financial Management and everything in between, share what programs you are using and learn what programs you should be taking advantage of. |
|
|
| Tips & Tricks for eCommerce (Webex) |
| Presenter: Matt Wheel (GE) |
| This session will present a high level overview of Centricity EDI, looking at charge status and the everyday flow of charge processing. A focus on report functionality around trending, rejections, run summary, remit, etc. in order to get the most out of the data within Centricity EDI. We will also show the process of viewing translated Ansi x12 files in order to break it into readable form. |
|
|
| Focus Group: Prioritizing for Future Development -Task Management |
| Presenters: Heather Nielsen (GE) |
| This session will be a focus group on potential enhancements for Task Management. Attendees will be asked to give feedback on Task Management workflows and issues within their practice. |
|
|
| Online Bill Pay (Webex) |
| Presenters: Mike Williams (Kryptiq) |
| Now integrated with Patient Portal, Online Bill Pay reduces accounts receivable time, improves patient services, and allows patients to pay balances immediately and manage their accounts online. Deep integration into Centricity Group Management provides for automated posting of patient payments and nightly updates to patient balances. |
|
|
| Version 4.0 Sneak Preview : Collections Module |
| Presenter: Heather Nielsen (GE) |
| Join us for a preview of the new Account Collections module, which will be part of the Group Management v4.0 release. Take a sneak peek at a few key workflows, including payment plans, collection letters, and balance transfers & write-offs. |
|
|
| National Uniform claim requirements and ecommerce 5010 (Webex) |
| Presenters: Cindy Klain (GE) |
| This presentation will give a background on 5010, payer readiness and testing, areas of impact and processing strategy. Understand what has to happen before going live to avoid impacting account receivable. |
|
|
| Is your Practice Healthy?: A Practice Assessment Primer |
| Presenter: Paul Casey (MD Solutions Inc.) |
| As health care providers you urge your patients to have regular examinations but when was the last time your practice had a check-up? The symptoms of practice neglect are slow collections, a high proportion of aged receivables, excessive amounts of denied claims, too many uncollectables, high expense ratios and dissatisfied patients. If these symptoms go untreated, the health (profitability and efficiency) of your business will be adversely affected. |
|
|
| Driving Performance in the Healthcare revenue cycle with Business Intelligence |
| Presenter: Jose Valero (DashboardMD) |
| Benchmarking with key performance indicators is a proven method of driving operational performance and increasing efficiencies across the health care revenue cycle. We will demonstrate how to leverage BI to provide a turnkey performance management framework complete with dashboards, scorecards and a push report delivery model.
Please email Chisten at cluciano@mdsolutionsinc.com for a copy of this presentation |
|
|
| “Has this ever happened to you?” |
| Presenters: Sabrina Frazier (Southeastern Ortho. Center) & Alondra Harris (Peachtree Ortho.) |
| This is a leadership session on challenges in the workplace. Learn how to boost employee morale, improve personal skills and deal with real life issues from personal experiences. How do you deal with privacy invasion by another employee? What do you do if a person from the Office of Inspector General shows up at your door and wants information? How do you handle Credit Card fraud? |
|
|
| Case Study: Peachtree Orthopaedic Clinic – Integrated Kiosk and Provider Portal Solution |
| Presenters: Alondra Harris (Peachtree Orthopaedic Clinic) |
| Peachtree Orthopaedic Clinic has installed Clearwave Corporation’s integrated Kiosk and Provider Portal solution throughout their organization. The Clearwave solution is integrated directly to Peachtree Orthopaedic’s GE Centricity practice management system and allows the practice to standardize and manage the check-in process while obtaining accurate and up-to-date patient demographic and eligibility data at the time of scheduling, pre-registration or at the time of service.
Alondra Harris, Director of Operations at Peachtree Orthopaedic, has been one of the key drivers behind the selection and implementation of Clearwave. Alondra will share some of the primary reasons for selecting Clearwave versus competitive products and services, as well as the immediate impact that Clearwave has had on the practice. |
|
|
| Standard and custom Report – Leverage/maximize core system reporting |
| Presenter: Bob Hazard (Independent Consultant) |
| In this session we will touch on the standard reports as an overview of limits and then encourage you to identify the data fields that would be helpful to use custom reporting tools to upload to Excel for manipulation and analysis. We will create some “generic” custom report delimited file examples. In the long term once you become familiar with manipulating your data in Excel, the value of Analyzer and other relational reporting tools becomes more apparent.” |



